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FAQ's
Below you will find our most frequently asked questions. It is our goal to make your visit on this site as pleasant and easy as possible. If for some reason you do not see your question answered here, please do not hesitate to contact us so that we may offer assistance and help you.
We strongly suggest keeping a pen & a piece of paper handy to write down your Design favorites before placing your order.
Pick a Design,Lettering Style, Lettering Color,Choice of Seed & Verse (if you choose to use one) Click on the Design you wish to use on your favor which will take you to our ordering page.
Fill in all of your choices. You will then be taken to the Checkout Page through PayPal. You do NOT need a PayPal account.You can pay directly using a Credit Card. After you have paid for your order you will receive via email, a Sample Proof of your favor. Once you have approved your Sample, your order will be shipped out to you!
STEP BY STEP INSTRUCTIONS FOR PLACING A SEED FAVOR ORDERTOP
We strongly suggest keeping a pen & a piece of paper handy to write down your Design favorites before placing your order.
#1. Choose your Design, scroll down & type the amount of favors you’re ordering in the “Qty” box. Click the “Order” button. This brings you to the “Order Form” page.
#2. On the Left side of the screen, under “Favor Options”, click on the “Lettering & Seed Choices” link, then click on the “Lettering Style Chart” image. Scroll down to view your Free Options & make your selections in the drop down boxes, click the “Order” button (disregard the quantity box). This brings you back to the “Order Form” page.
#3. Return to the Left side of the screen & scroll down to the “Favor Options” section & click on the appropriate “Verse” link. If using a Custom Verse click on the “Custom Verse” link, & then click on the “Custom Verse or Poem” link, Type your verse as you would like it to appear on your favors. Then click the “Order” button. (disregard the quantity box) This brings you back to the “Order Form” page .Click on the “Go To Payments” button.
(You do NOT need a PayPal account. You can pay directly using a Credit Card. After you have paid for your order you will receive a Sample Proof of your favor, via email. When we hear back from you regarding the sample proof, if you have confirmed that you would like for us to proceed, your order will immediately go into the queue at which time your Favor design can no longer be changed and/or altered. We can then begin to process your order.)
We are a Verified PayPal Merchant and accept CK/MO/MC/VISA/DISC/AMEX processed through PayPal. Using this method we do NOT have access to your info. You do NOT need a PayPal account. You can pay through them directly using a Credit Card.
Please Note: Party Favors will not be shipped until the sample has been approved & your payment has cleared.
For orders up to 200 Favors there is a flat fee of $5.50 per order. Favor orders over 200 are $11.00 We sometimes run specials with FREE SHIPPING Coupons. If you would like to be added to our NewsLetter list (we do not share or sell your info) please go to:
2 -3 weeks or possibly less. However as each order is a custom order of sorts, we gently encourage you to order at the very least, 3 weeks in advance of your event,(not any time less) due to the time involved in us setting up your custom design & emailing you the Sample Proof, your approval of the Sample Proof and then the actual processing of your order. If you are ordering months in advance, and are not in a rush for your order, we would greatly appreciate it if you could please let us know this as well. Please bear in mind that every order is a custom order.
WHAT IS THE MINIMUM AMOUNT OF SEED PACKET PARTY FAVORS THAT I CAN BUY?TOP
Because each order is custom & we do not charge for Personalization or design set up fees, we kindly ask that you purchase a small minimum of 12 Seed Packets.
Unless it is our error, we cannot accept returns on products which are personalized.
If it is our error, you must contact us on receipt of your receiving your order so that we can correct it as soon as possible. Please double check your info and be very careful when you are proofing your sample proof.
SUPPOSE I WANT A DESIGN BUT I DON'T SEE IT ON YOUR SITETOP
Contact us! Click here to Email us We have many other designs available and new designs are always in the works. If time allows, we can also take custom design commissions. There is a seperate fee for custom designs. Custom design fees start at $25.00 & go up according to the detail of each project.
WHAT IF I WOULD LIKE A DESIGN IN A DIFFERENT COLOR?TOP
If you see a design that you like, but you need it in a different color, please contact us with the design # as we may be able to customize it for you, often times at NO additional charge!
If you do not see an answer here to a question you have please contact us! We're always happy to help. We actually prefer working closely with you to insure that your experience with us is pleasant and stress free.