Party Favor Websites Flower Seed Favor Packets, Tea and Mint Tin Favors,Luxe Wedding Invitations and Save the Date Cards. Baby Shower, Bridal Shower, Birthday and all events. Promotional Items for Business and Fundraisers.Custom and Personalized.
Where Art marries Elegance, leaving your guests with the very best impression!
Customer Service Hours Monday - Friday 10:30 AM - 4:30 PM EST Email Us Here or call #(518)287-1660
Below you will find our most frequently asked questions. It is our goal to make your visit on this site as pleasant and easy as possible. If for some reason you do not see your question answered here, please do not hesitate to contact us so that we may offer assistance and help you.
Personalized Seed Favors or Personalized Tea Favors using any one of our standard designs is just $2.00 each. We gently request a minimum of 12 Favors per order.
Seed Packet Favors or Tea Favors using your own logo or design have a one time set up fee starting at $25.00 (for a basic vignette; a small design, with white background, front of Seed or Tea packet only). Any custom alterations to the back of Seed or Tea Packets will result in a seperate additional custom fee.
For Seed Favor or Tea Favor Packets using designs that have been commissioned, there is a one time separate Commission Fee beginning at $40.00(front of packet only); according to the detail of the project.
We strongly suggest keeping a pen & a piece of paper handy to write down your Design favorites before placing your order.
Pick a Design,Lettering Style, Lettering Color,Choice of Seed & Verse (if you choose to use one) Click on the Design you wish to use on your favor which will take you to our ordering page.
Fill in all of your choices. You will then be taken to the Checkout Page through PayPal. You do NOT need a PayPal account.You can pay directly using a Credit Card. After you have paid for your order you will receive via email, a Sample Proof of your favor. Once you have approved your Sample, your order will be shipped out to you!
If you have been trying to place a call to us and have not gotten an answer, or the phone keeps ringing, it is more than likely due to your personal long distance phone carrier. If you are paying for your long distance service, this is definitely an issue we strongly recommend you look into as many of these carriers are not fulfilling their services.Service that you pay for! These and other similar problems have become a national issue to the point that the Federal Communications Commission (FCC) has been investigating the problem. Over the last few years complaints concerning calls to rural areas across the country have been on the rise. Many point to wholesale network providers known as "Least Cost Routers" who route long distance calls on behalf of telephone providers. With competition and the growing number of unlimited calling plans being offered, certain telephone providers increasingly turn to "Least Cost Routers" to keep costs down. Given the higher than average cost to complete long distance calls to rural areas than more populated urban areas, some providers unfortunately may be deciding that it is cheaper to not complete calls.
DO YOU HAVE STEP BY STEP INSTRUCTIONS FOR PLACING A SEED OR TEA FAVOR ORDER?TOP
We strongly suggest keeping a pen & a piece of paper handy to write down your Design favorites before placing your order.
(You do NOT need a PayPal account. You can pay directly using a Credit Card. After you have paid for your order you will receive a Sample Proof of your favor, via email. When we hear back from you regarding the sample proof, if you have confirmed that you would like for us to proceed, your order will immediately go into the queue at which time your Favor design can no longer be changed and/or altered. We can then begin to process your order.)
#1. Choose your Design, scroll down & type the amount of favors you’re ordering in the “Qty” box. Click the “Order” button. This brings you to the “Order Form” page.
#2. On the Left side of the screen, under “Favor Options”, click on the “FREEFavor Option Choices” link, then click on the “Lettering & Favor Content Choices (FREE)” image. Scroll down to view your Free Options & make your selections in the drop down boxes, click the “Order” button (disregard the quantity box). This brings you back to the “Order Form” page.
We are a Verified PayPal Merchant & acceptCK/MO/MC/VISA/DISC/AMEX processed through PayPal. Using this method we do NOT have access to your info. You do NOT need a PayPal account. You can pay through them directly, using a Credit Card.
Please Note: Party Favors will not be shipped until the sample has been approved & your payment has cleared.
For orders up to 100 Favors there is a flat fee of $6.95 per order. Orders of101 - 200 Favors are a flat fee of $12.95 Orders of 201 Favors or more are a flat fee of $15.95 Custom orders will be billed shipping charges accordingly, due to the nature of each custom order. We sometimes run specials with FREE SHIPPING Coupons through our Newsletter. If you would like to be added to our NewsLetter list (we do not share, rent or sell your info) please go to: http://www.partyfavorwebsite.com/pages/Newsletter.htm
2 -3 weeks or possibly less. Due to the nature of every order being personalized, we will not compromise the quality of anyones order. Each order is important to us as it is to you. For this reason, we strongly recommend that you order, at the very least, 3 weeks in advance of your event,(not any time less) due to the time involved in setting up custom designs & emailing the Sample Proof, awaiting approval of the Sample Proof and then the actual processing of each order. PLEASE NOTE:Orders placed with the due date of two weeks or less, are subject to an additional $10.00 Rush Order Fee, In addition, our office is closed on weekends and holidays, which means orders are processed Monday through Friday.
If you are ordering months in advance, and are not in a rush for your order, we would greatly appreciate it if you could please let us know this as well. Please bear in mind that every order is a custom order.
Due to the nature of each order, being personalized, we do not want to compromise the quality of anyones order. Every order is just as important to us, as it is to you. For this reason, we we strongly request that you place your order, at the very least, 3 weeks in advance of your event,(not any time less) due to the time involved in setting up custom designs, emailing the Sample Proof, awaiting approval of the Sample Proof and then the actual processing of each order, packing, etc. PLEASE NOTE:Orders placed with the requested due date of two weeks or less (eg: items needed 14 days from the date, which you are placing your order) , are subject to an additional $10.00 Rush Order Fee, which will billed seperately. In addition, our office is closed on weekends and holidays which means orders are processed Monday through Friday. By requesting the 3 week order before your event this helps to insure that each and every customer receives their order as quickly as possible without compromising quality.
ALSO NOTE: You will receive your sample proof within 24-48 business hours (many times even sooner) after placing your rush order, at which time we kindly request that you check your email frequently within that time frame. This insures us enough time to address any changes (edits) that may occur while you have viewed your sample proof. If delays occur on your end and we do not receive the sample proof either with any revisions or your confirmation to proceed, thereby then bringing us closer to the due date of your event, you may incur an (additional) rush order charge and/or additional shipping fees.
WHAT IS THE MINIMUM AMOUNT OF SEED OR TEA PACKET PARTY FAVORS THAT I CAN BUY?TOP
Because each order is custom & we do not charge for Personalization or design set up fees, we kindly ask that you purchase a small minimum of 12 Seed Packets.
SUGGESTION:It’s wise to order extra favors and/or invitations as a safety net for: last minutes guests who weren't originally counted on, keepsakes for scrapbooks or photo albums & mementos to be sent to out of state friends or family.
Recommended following guidelines are for :
20-30 extra favors for weddings
10-20 for other events.
This also helps avoid having to reorder last minute
If your order arrives and the personalization, design choice, etc. is incorrect, please check back to your sample proof. Production is never started on any personalized item until the client has signed off on the proof. Once you have signed off (aka approved) on it telling us that it is okay to proceed, this tells us that you have viewed it, are pleased and that it is accurate. When we set up each proof, the description (names, message, date, etc) that is typed into the original order forms, by the client is then literally copied from there to insure that there are no mistakes and put into opaque boxes (fields) which allows us to have placement that is exact on each item line. What this means is that we do not actually view your text while setting it. It is the clients responsibility to insure that the personal spelling of names, dates, days, message, verse, etc. are correct.This is one of the reasons why it is so VERY IMPORTANT to check, double check , even triple check proofs, before signing off on them. We cannot stress this enough.After a proof is signed off (aka approved), it then goes immediately into production at which time changes can no longer be made.
Due to nature of personalized items, we are not responsible for proofs signed off for approval that were typed, misspelled, have an incorrect date, etc. by the client. Correction requests that involve the order being reproduced will be charged as a new order.
Please note: Re-Order requests with the due date of two weeks or less, to correct the mistakes, are subject to an additional $10.00 Rush Order Fee, which will billed seperately.
Orders may be cancelled for a refund, before the clients Sample Proof has gone into production.
If a client cancels an order, after the sample Proof has already gone into production, and/or they have already received any Sample Proofs, they will receive a partial refund, minus $20.00, for the administrative fees.
Article 2 of the U.C.C (Uniform Commercial Code) states that when a product is sold and then put into the hands of the shipper, the risk of loss along with the title is passed over to the buyer. Our responsibility ends when the product is boxed and shippedand then given to USPS, UPS, etc. Complaints of missing packages is the shippers problem and any complaints should be registered to or against, the shipper. Any claims made are the responsibility of the customer.
ARE THERE ANY ADDITIONAL CHARGES FOR EDITS ON MY SAMPLE PROOF?TOP
There is no charge or set up fee for the initial Sample Proof on Seed Favors or Tea Favors. This is a free courtesy for you.
In addition, we also allow as a courtesy, one (1) edit (aka as a change or correction) after the initial proof has been sent, however any additional editing requested will be charged a separate fee of $5.00, per edit request.
This is why we STRONGLY encourage you to view the Sample Proof well, by double, even triple checking that everything is accurate. We cannot stress this enough.
If you do not know what lettering style, lettering color, verse, name or date you want, in the order that it should appear, please organize your ideas on paper first, and then TYPE and email us your request, EXACTLY AS YOU WISH FOR IT TO APPEAR, so that you are not charged additional fees. This saves everyone time and eliminates the potential for miscommunication.
SUPPOSE I WANT A DESIGN BUT I DON'T SEE IT ON YOUR SITETOP
Contact us! Click here to Email us We have many other designs available and new designs are always in the works. If time allows, we can also take custom design commissions. There is a seperate fee for custom designs. Custom design fees for the front of packet, start at $40.00 & go up according to the detail of each project. Any alterations to the back of Seed Packets will result in a seperate additional custom fee.
You can reach us by email at: Info@PartyFavorWebsite.com or by phone at #(518)287-1660
It has recently come to our attention that some people are experiencing what is called "dropped calls" by their own phone provider, when trying to reach us by phone. This is a fairly new tactic that phone service providers use, in an attempt at saving money, even if you are paying for your own phone minutes. If you attempt to reach us and for any reason are unable to get through, please email us so that we can assist you. You may also wish to contact your phone provider, especially if you are paying for a serv ice that is not being provided to you.
WHAT IF I WOULD LIKE A DESIGN IN A DIFFERENT COLOR?TOP
If you see a design that you like, but you need it in a different color, please contact us with the design #as we may be able to customize it for you, often times at NO additional charge!
WHAT OTHER WAYS CAN I USE YOUR SEED AND TEA PACKETS?TOP
What a great question! We're glad that you have asked. Our Seed and Tea Favor Packets are not just used as party favors. People use them to keep on hand to add to birthday cards (using a generic "Happy Birthday" message on them, thank you cards and also to hand out just to say "I'm thinking of you".
We also have clients who tuck them in a basket and hand them out at the end of their dinner parties, or place one each goblet while dining (we do this ourselves!).
Seed and Tea Packe Favors are an affordable way to let people know that you are thinking of them and a memorable way to remind them of you or your special event!
SUPPOSE I WANT TO ORDER SEEDS THAT YOU DON'T ADVERTISE?TOP
Most seeds can be ordered special, but we ask that you notify us of a custom seed request as soon as possible, so that we may get them into stock.
There is a minimum separate $15.00 fee for custom seeds, depending on the quantity needed, bearing in mind that this is for our cost of the seeds and the shipping of them to our facility. Large bulk quantity requests may be more. If the cost is more than the $15.00 minimum, you will be notified.
CAN I REQUEST TWO DIFFERENT COLORS OF INK ON MY ITEMS?TOP
Yes! Two different colors of ink can actually enhance the Seed Favors, Tea Favors, wedding Invitations, etc. Please note that there is an additional one time charge of $10.00 per each additional ink color request.
DO YOU OFFER DISCOUNTS, PRICE BREAKS ON LARGE QUANTITY ORDERS?TOP
On occasion we have received this type of request along with a promise of a bulk order. What that normally means is that a potential client, looking for bargain basement prices, has the promise of ordering possibly a hundred favors, etc. from us and would like a discount. Please allow us to take this time to address this type of inquiry.
We handle all types of events, including corporate functions involving on occasion, thousands of items per order, so a "bulk order" is a term which does not always mean the same thing to everybody.
While we are aware that you can find generic seed packets for a similar price in a store, you won't find professional artwork on them specifically designed for various special events, nor will they allow you the choice of lettering styles, colors, etc., personalization, sampleproofs for you to view beforehand and provide you with personal one on one service through the process so that you can relax. We do. Plain and simple.
Our favors are set at inexpensive wholesale prices already yes, you read that correctly. Wholesale.
What we are is business and design professionals with high standards who have been in the event field with many years of experience. What we are not is hobbyists, crafters and the like, who "sell a little something just to fill the time". We take our business seriously and you should to. Isn't your event special? We think it should be.
This is our career and full time profession & we offer our service to the discerning client.
Your event will only be as good as the people you hire to enhance your festivities. If you want cheap discounted items, remember you will get one shot at your special event, with one chance to make that first impression, so take our advice, don't take chances and most certainly don't look for cheap favors.
If you a have question but do not see an answer here, please contact us! We're always happy to help. Communication is the key to an easy order. We actually prefer working closely with you to insure that your experience with us is pleasant and stress free.