TERMS OF BUSINESS
There is no charge or set up fee for the initial Sample Proof on Seed Favors, Tea Favors and Invitations. This is a free courtesy for you if you have chosen the lettering style, color, etc.
If you request that we choose lettering styles, lettering colors, etc., proofs are not provided.
In addition, for orders over $100.00, we also allow as a courtesy, one (1) edit (aka as a change or correction) after the initial proof has been sent, however any additional editing requested will be charged a separate fee of $5.00, per each edit request.
This is why we STRONGLY encourage you to view the Sample Proof well, by double, even triple checking that everything is accurate.
We cannot stress this enough!
You will receive your sample proof within 24-48 business hours (many times much sooner) after placing your order, at which time we kindly request that you check your email frequently, and then get back to us within 24-48 hours.
We also recommend that you check your spam folder to insure that you receive the sample Proof, as we are not responsible for any email settings you might have, that would disallow the sample proof to get through.
This insures us enough time to address any changes (edits) that may occur while you have viewed your sample proof. We are not responsible for settings on email accounts that may prevent our Sample proof from being viewed.
If delays occur on your end and we do NOT receive the sample proof within 24-48 hours upon it being sent to you, either with any revisions you might have, or your confirmation to proceed, thereby then bringing us closer to the due date of your event, you may incur an (additional) (rush) order charge and/or additional shipping fees.
Although we specifically request that you confirm you are giving us permission to proceed, etc. simply stating you "love it" "it's perfect" or the like, etc. it will be construed as a confirmation for us to proceed.
So please READ the instructions which accompany the Sample Proof so you are clear on everything.
Once a proof goes into production, it cannot be changed or cancelled!
If you do not know what lettering style, lettering color, verse, name or date you want, in the order that it should appear, please organize your ideas on paper first, and then TYPE and email us your request, EXACTLY AS YOU WISH FOR IT TO APPEAR, so that you are not charged additional fees.
This saves everyone time and eliminates the potential for miscommunication.
If you do not choose your preference for lettering styles, lettering colors, etc., and request that we do so, we do not provide proofs before packing your order.
It is preferred (and we strongly encourage) that you choose what is best for you and your event.
Orders placed within 2 weeks before the event date,
are subject to an addtl. Rush Fee of $10.00 to be billed separately.
Orders placed within 7 days of the due date,are subject to an addtl. Rush Fee of $25.00 billed separately.
Personalized and/or Consumable items (eg: Seed Favors, Tea Packets, Stationery, etc) are non-returnable and non-refundable.
Due to the nature of these items, unless it is our error, we cannot accept returns, nor provide any type of refunds.
However, if it is our error, you must contact us on receipt of your receiving your order so that we can correct it.
We are a Verified PayPal Merchant & acceptCK/MO/MC/VISA/DISC/AMEX
processed through PayPal. Using this safe method we do NOT have access to your info.
You do NOT need a PayPal account. You can pay through them directly, using a Credit Card.
Please Note: Party Favors will not be shipped until the sample has been approved & your payment has cleared.
We ship via USPS within the US.
Please double check your "Bill To" and "Ship To" address when filling out the form.
Once your order is placed into the hands of the shipping company, we are no longer responsible for any delays, errors regarding packages.